Shipping & Returns

Domestic Shipping Policy

All orders are processed within 7 days.

Due to a high volume of orders, expect delays.

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses

Krithi Choudhary

2112 Boll St, Dallas TX,75204

Shipment confirmation and order tracking

We will send you a confirmation email once your order has been processed. Once your order has shipped, a shipment confirmation and tracking number will be emailed to you.

Customs, duties, and taxes

Kuvera is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Kuvera is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Return & Refund Policy

If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item Kuverabeauty.com will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

Kuverabeauty.com will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

Questions? Email
Kuverabeautyteam@gmail.com